This web site is the Arabian Automobile Association of Jordan Access to this web site is subject to these terms and conditions and any other terms which appear else where in this web site.

The logo AAA and trade marks are registered trade marks and may not be used or reproduced without the prior written consent of AAA Jordan

Copyright in the materials on this web site is owned by Abdel Raheem Al-Raheem Al-Kayed and partner Co.

 

 

AAA Limitations

 

·       Only one towing service per incident, breakdown or vehicle malfunction is provided by AAA Jordan. Any consequent services will be charged to the beneficiary. It is the beneficiary’s responsibility to seek timely and adequate repair of their vehicle.

·       Driver must be with the disabled vehicle in order to receive service.

·       Service cannot be guaranteed on roads that are not regularly maintained.

·       Subscriber must have a drivable spare with vehicle to receive the flat tire service. In the case of an absent or damaged spare, towing to the nearest service center will be provided.

·       AAA Jordan services do not cover vehicle storage charges, cost of parts, installation, products, materials, impounding and additional labor related to towing.

·       In case of automobile mechanical failure, AAA Jordan will provide its recovery towing to the nearest service center accredited/agreed on by the agency within the country where the failure took place.

·       AAA Jordan will not be able to provide assistance in case of natural disasters or massive flooding.

·       Service cannot be provided to impounded vehicles.

·       Service does not include installation of ANY parts other than replacing a flat tire with a usable spare.

 

Response time

·       Our services are available 24 hours per day, 365 days a year

·       We answer the phone with a live person; supporting both Arabic and English speaking customers.

·       We maintain an average 45 minute response time nationwide from when you contact our call center agent to when help arrives.